Name: Sam
Location: Kankakee County
Comment: They did a good job, but they didn't start when they said they would. They were 3 weeks late starting on my roof. When I called Troy, he said it was because of bad weather and they were unable to start. I was just told a start date and was never told they couldn't install the roof if it was snowing and raining. Couldn't they just shovel off the snow? I just thought they'd start when they said they would.
Name: John
Location: Kankakee County
Comment: I just had my roof replaced and that windstorm we had blew off shingles. The roof was installed by someone else, and they would NOT warrant the work, so I called Virgina's. Ashton came out and looked at it and said that the other installers only nailed the shingles with 4 nails in each shingle instead of 6; plus, they didn't use ice and water shield or install the flashing properly. I'm pissed because Ashton states it all has to come off and be redone. He showed me pictures and I see what he means. I just wish I would have gone with these guys to begin with.
Name: Ben 'Benny'
Location: Kankakee
Comment: If you don't want to get screwed on your roof, then I'd use these guys. My insurance adjuster said it was one of the best if not the best work he's seen. Thanks, guys, for all that you did, and God bless.
Name: Quinn
Location: Kankakee
Comment: I hired someone else to do my roof and they f****** it up and never completed it and the section they did do was leaking. I had to have Virginia's come out and fix and finish it. Troy told me it would have been cheaper to just have him do it; but he saved me as much money as he could by reusing as much as he could from the other guys. I should have known something was fishy because the other roofers had me pull the building permit. I guess there's a lot of roofers running around but you have to be licensed and bonded to pull a building permit unless you're the homeowner. That's why they had me get the permit.
Name: Vicky
Location: Kankakee County
Comment: When I noticed the leak, I contacted Virginia’s Roofing. They immediately sent out Troy and Ashton, who thoroughly evaluated our roof. Ashton's expertise and attention to detail were evident from the start. Troy worked seamlessly with our insurance adjuster to ensure a fair quote for the necessary repairs. Their transparency and commitment to customer satisfaction stood out. The owner, Tim, personally inspected the completed work. His dedication to maintaining high standards reassured us that we made the right choice. Tim’s military background added an extra layer of trust. His Ex-Air Force and I'm Navy, so I liked that!
Name: Lewis P
Location: Kankakee County
Comment: This is a weird one, my garage door opener quit working, so I called ********* (redacted) because I heard them on the radio. They told me the main controller board was bad and it would be $250 to replace it. I said, not thanks because I could just purchase a new opener. The door would work if I pushed the button inside, but none of the remotes worked or worked sporadically. I changed battlers and everything, so it seemed logical it was bad. I went to Lowes and bought a new one and they recommended I have Virgina's install it. Troy came out and I told him what I wanted, and he looked at my old one and said it wasn't working because I had put in the wrong light builds. I though he was pulling my leg, so he replaced the bulbs, and it works great. He said certain LED bulbs interfere with the signal. He was right, I took my unopened box back to Lowes. Best part, there was no charge and I guess these guys know what they're doing.
Name: Harold
Location: Kankakee County
Comment: These guys were great, I just wish they were cheaper. I called around and got 3 estimates and they were more than one and less than another, so I picked them. **Update** Afterwards, I was glad because the cheaper company did my neighbor's house, and their roof is leaking, and they don't return calls. Thank goodness I went with Virgina's because they are bonded and insured and certified roofers.
Name: Todd
Location: Bradley
Comment: I recently had the pleasure of working with Virginia’s, and I couldn’t be happier with the results. From start to finish, they demonstrated professionalism, expertise, and exceptional service. The team at Virginia’s replaced my roof flawlessly. The attention to detail and craftsmanship were evident in every aspect of the project. They used top-quality materials, ensuring the longevity and durability of my new roof. Reasonably Priced too, they provided a competitive quote that didn’t break the bank. Their pricing was fair and transparent, with no hidden costs or surprises. I appreciated their commitment to affordability without compromising on quality. Unlike other contractors I contacted, them and they were prompt and efficient. They completed the roof replacement in a single day, minimizing any inconvenience for my family. Their dedication to meeting deadlines was commendable.
Name: James
Location: Kankakee County
Comment: They were ok, nothing special no problems. I just need a roof and they did what they said they would do.
Name: Austin
Location: Bourbonnais
Comment: No issues. There was more damage once they tore off the roof than they thought. Thank God they worked with the insurance and got an adjustment. My Agent said that a lot of guys would just not have fixed it like these guys did. I got a roof now that will last the rest of my life. My sister needs a root put on her garage; I'm going to recommend these guys.
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