Name: Mike
Location: Kankakee County
Comment: I used another company to install my roof about 3 years ago and now I have storm damage, so I called the manufacturer of the shingles because I had a 30yr. warranty. Finally, I got a representative out to look at the roof and they refused to warranty the roof because the contractor that installed it wasn't certified. I got a hold of these guys and Troy was able to work with the manufacturer and got some of it covered. But I still had to pay them to mostly redo it all. In the long run, learn from me. Ask to see their IL license and verify they'll stand by their work and will be covered. That's just my advice.
Name: Rob
Location: Kankakee
Comment: I didn't use these guys for my roof, they were a few thousand more than another guy. I should have known; you get what you pay for. My insurance company would NOT pay for the work that was done and suggested I call Troy. He has me now on their schedule and will be using their payment plan to get my roof fixed; hopefully they can get me fixed up before I have any more problems. Anyone wanting work done, be careful there's a lot of shady contractors out there taking your money. Don't do like I did, cheap isn't what you want when someone is doing work for you.
Name: Elsie
Location: Kankakee County
Comment: I had a shower that started leaking and I had to turn off the water to it. Everyone I called never showed up or wanted too much to fix it. One guy even took it apart and left to go get parts after paying him $50 and he never came back. I'm 86 years old and on a fixed income so I couldn't pay much and that hurt. I told my daughter I couldn't shower and was washing up in the sink, she said to call these guys, Troy came over and he had it fixed in about 45 minutes, and it works great. The best part was he only charged me $35, and the owner let me pay $20 this month and the rest next month when I get my social security. These guys will be in my prayers this Sunday at church. Thank you, Troy, God will have a special place someday for you.
Name: Isabella
Location: Kankakee County
Comment: Needed some work done, these guys were ok. Económico
Name: Don 'Donny'
Location: Kankakee County
Comment: I heard you guys did roofs but when I had another roofing company ************ (redacted) they were about $3k less than you guys. You're too expensive. ADMINISTRATOR: This could be for several reasons, they could be only giving you a 'Proposal', they could be giving you a cheaper shingle, etc. In other words, you might not be comparing Apples to Apples. There are also a few contractors that deliberately give lower estimates then they charge you more for everything else, such as 70¢ per nail on decking, or decking replacement etc. Whereas with us, we don't do that. Also, we have no problem coming back out and taking a re-look and comparing pricing to see ways to save you money. If another company gives you a legitimate quote, we'll match it or beat it. Remember you get what you pay for, and cheaper construction is NOT what you want done at your home. We'll call you and schedule a revisit and see what can be done. It might be they're installing a cheaper IKO shingle.
Name: Joe
Location: Kankakee
Comment: What impressed me the most was when these guys came out, they refused to just patch the roof as I wanted. I thought the customer was always supposed to be right? After Troy and Ashton were here, the owner personally came out and talked to me and said that there's lots of contractors that would be more than happy to just take my money, but he's not one of them. I thought about this and decided to call a few references and I was surprised he was right. Nobody complained about their work, and they stood behind what they did. So, I pulled the trigger on these guys and setup payments, I'm glad that I did because it this was the best solution and now, I won't have to worry about replacing/fixing the roof for the rest of my life!
Name: Merkle-Delo
Location: Kankakee County
Comment: My mother lives in our old home and I'm states away and since my dad past she really doesn't have anyone to help her out. Eventually, she'll need to move to an assisted living facility, but until then she likes her independent life with her little dog. She's active in her Church and was getting some 'supposedly good Christians' to help her. I suspected she was possibly being taken advantage of, so I had these guys come check on a few things and I was glad I did. They took care of all her issues and charged me less than what those 'supposed Christians' wanted. Also, when talking with the owner, he was very understanding and even offered to stop by and check on mom if I ever had any worries. I thought that was nice to know. It's nice that there are still honest people helping others out of the kindness of their heart.
Name: Virgil
Location: Kankakee
Comment: Man did these guys kick butt on my roof. I've had 3 other companies come out and try to fix a leak I had been dealing with for two years now. Steve said the other guys were just roof cementing it and that's why it keeps leaking. They tore out around by chimney and built a cricket and re-flashed it. No more leaks. I should have had these guys do my roof 3 years ago instead of hiring ********* (redacted).
Name: Vicky
Location: Kankakee County
Comment: When I noticed the leak, I contacted Virginia’s Roofing. They immediately sent out Troy and Ashton, who thoroughly evaluated our roof. Ashton's expertise and attention to detail were evident from the start. Troy worked seamlessly with our insurance adjuster to ensure a fair quote for the necessary repairs. Their transparency and commitment to customer satisfaction stood out. The owner, Tim, personally inspected the completed work. His dedication to maintaining high standards reassured us that we made the right choice. Tim’s military background added an extra layer of trust. His Ex-Air Force and I'm Navy, so I liked that!
Name: Randy M.
Location: Aroma Park
Comment: I had a fire and my insurance company recommended them. Great job, no issues. Thank goodness I used these guys because I was going to use someone else before my agent told me to call these guys. If I would have used who I was going to use, it wouldn't have been insurable because the other contractor wasn't licensed and bonded. Thanks, hope this helps with anyone thinking about getting work done.
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