Name: John
Location: Kankakee County
Comment: I just had my roof replaced and that windstorm we had blew off shingles. The roof was installed by someone else, and they would NOT warrant the work, so I called Virgina's. Ashton came out and looked at it and said that the other installers only nailed the shingles with 4 nails in each shingle instead of 6; plus, they didn't use ice and water shield or install the flashing properly. I'm pissed because Ashton states it all has to come off and be redone. He showed me pictures and I see what he means. I just wish I would have gone with these guys to begin with.
Name: Mike
Location: Kankakee County
Comment: I used another company to install my roof about 3 years ago and now I have storm damage, so I called the manufacturer of the shingles because I had a 30yr. warranty. Finally, I got a representative out to look at the roof and they refused to warranty the roof because the contractor that installed it wasn't certified. I got a hold of these guys and Troy was able to work with the manufacturer and got some of it covered. But I still had to pay them to mostly redo it all. In the long run, learn from me. Ask to see their IL license and verify they'll stand by their work and will be covered. That's just my advice.
Name: Quinn
Location: Kankakee
Comment: I hired someone else to do my roof and they f****** it up and never completed it and the section they did do was leaking. I had to have Virginia's come out and fix and finish it. Troy told me it would have been cheaper to just have him do it; but he saved me as much money as he could by reusing as much as he could from the other guys. I should have known something was fishy because the other roofers had me pull the building permit. I guess there's a lot of roofers running around but you have to be licensed and bonded to pull a building permit unless you're the homeowner. That's why they had me get the permit.
Name: James 'Jay'
Location: Kankakee County
Comment: Don't be fooled by someone giving a cheaper 'Proposal' because they low ball you to get the job and then charge you more money. Also, look at the shingle they're putting on, cheap shingles might save you some money, but a better shingle isn't much more. I do electrical and construction work, so I know a lot of these guys, but I don't do roofs. The average roof, in Kankakee is about $14k - $20k, I did use Larry whenever I needed a roof in the past, but he's doing roofs now for the Lord. I called around and got some estimates and one was about $3k less than the average. Then I stumbled into these guys at the Legion; someone said they worked with Larry years ago. I talked with Troy, asked for an estimate and he hit the numbers right where I was estimating. I hired them and no regrets. I'd like to think my friend Larry was smiling down on me and made it all happen.
Name: Iris
Location: Kankakee
Comment: I just needed someone to fix an outside light for me, I called and talked to someone, and they sent over a guy, and he fixed it. There was a wire bad and had come loose. When I asked him what I owed he said, 'you owe me nothing'. I said that's not right you'll get fired, for which he relied 'I wish'; I'm the owner. You can pay me next time when you have a real problem. I'm 73 years old and it's nice to know there are still honest and trustworthy people out there. I forget his name, but he said he was ex-military and being honest and helping people was in his nature.
Name: Virgil
Location: Kankakee
Comment: Man did these guys kick butt on my roof. I've had 3 other companies come out and try to fix a leak I had been dealing with for two years now. Steve said the other guys were just roof cementing it and that's why it keeps leaking. They tore out around by chimney and built a cricket and re-flashed it. No more leaks. I should have had these guys do my roof 3 years ago instead of hiring ********* (redacted).
Name: Robert
Location: Manteno
Comment: They did a great job on my roof and gutters. Their price was reasonable, and I financed part of it with them. My complaint is they were supposed to start on Monday but could not start until Wednesday because of weather. It took a few days after completing the roof to get the gutters done to because of snow. I just wanted the work finished before I went on vacation and had to wait until I was back to check their work. It was fine, I just wasn't happy I wasn't there the whole time.
Name: Mark & Cindy
Location: Kankakee
Comment: We wanted a deck out back and just didn't have time to do it. I called and spoke with Troy and got a price. It was reasonable and we hired them. No issues, I just wish I had made it a little bigger.
Name: John 'Happy'
Location: Bradley
Comment: Wanted some things cleaned up and a shed tore down. I'm getting too old to do this stuff. Not a big job, but they came over and took care of it. While they were here, I had a flat tire on my car. Steve took it off and took it to have it patched for me. He didn't even charge me, I just had to reimburse him for what the tire place charged to fix it. So, I bought him and his worker 'Doug' a pizza for lunch. A nice bunch of guys and reasonable. The owner stopped by and scolded me for feeding the help, he said they'd get spoiled and would now want lunch every day. He was joking of course, but he and my cousin hit it off as they talked about their Army days and what the Cubs will be doing this year. Nice to see local businesses still working and caring about service. Thanks, and PS> I'm a Sox fan
Name: James
Location: Kankakee County
Comment: They were ok, nothing special no problems. I just need a roof and they did what they said they would do.
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