Name: John 'Happy'
Location: Bradley
Comment: Wanted some things cleaned up and a shed tore down. I'm getting too old to do this stuff. Not a big job, but they came over and took care of it. While they were here, I had a flat tire on my car. Steve took it off and took it to have it patched for me. He didn't even charge me, I just had to reimburse him for what the tire place charged to fix it. So, I bought him and his worker 'Doug' a pizza for lunch. A nice bunch of guys and reasonable. The owner stopped by and scolded me for feeding the help, he said they'd get spoiled and would now want lunch every day. He was joking of course, but he and my cousin hit it off as they talked about their Army days and what the Cubs will be doing this year. Nice to see local businesses still working and caring about service. Thanks, and PS> I'm a Sox fan
Name: Harold
Location: Kankakee County
Comment: These guys were great, I just wish they were cheaper. I called around and got 3 estimates and they were more than one and less than another, so I picked them. **Update** Afterwards, I was glad because the cheaper company did my neighbor's house, and their roof is leaking, and they don't return calls. Thank goodness I went with Virgina's because they are bonded and insured and certified roofers.
Name: Karl
Location: Kankakee County
Comment: I hired another contractor to do my roof and that contractor messed it up. Troy came out and showed me just how screwed up things were. Unfortunately, they had to tear off everything the other contractor did, and this cost me a lot more than just having Troy do it to begin with. Live and learn, if you need roof work done then don't hire anyone else. Thank god they have payment options.
Name: Quinn
Location: Kankakee
Comment: I hired someone else to do my roof and they f****** it up and never completed it and the section they did do was leaking. I had to have Virginia's come out and fix and finish it. Troy told me it would have been cheaper to just have him do it; but he saved me as much money as he could by reusing as much as he could from the other guys. I should have known something was fishy because the other roofers had me pull the building permit. I guess there's a lot of roofers running around but you have to be licensed and bonded to pull a building permit unless you're the homeowner. That's why they had me get the permit.
Name: Ora
Location: Bradley
Comment: I needed someone to simply mow my lawn, not landscaping, or trimming, you know like the teenage kid down the street use to do. Everyone I called wanted $50+ and they charged me for edging and trimming regardless. A friend recommended these guys, and they simply charged me $35. What a relief, because I'm on a fixed income. I also wanted some weed & feed to put down, they charged me for a bag from Menards and only charged me $10 to apply it. They did a good job and Steve told me they do charge more for lawncare, but they have a simple mowing plan if you just want your grass cut and a little trimming. So, they were exactly what I was looking for.
Name: Bob
Location: Bonfiled
Comment: These guys are great. I had several people look at my roof and these guys impressed me the most. I'm so glad I had them do the work. They did an excellent job. Our insurance adjuster said it was the best workmanship he'd seen. I almost went with someone else, when I told my insurance agent it was ******* (redacted), he said good thing I didn't because he's had nothing but problems dealing with them. He also said that ************ (redacted) Insurance has never had problems with Virginia's and they're a preferred vendor.
Name: Mike
Location: Kankakee County
Comment: I used another company to install my roof about 3 years ago and now I have storm damage, so I called the manufacturer of the shingles because I had a 30yr. warranty. Finally, I got a representative out to look at the roof and they refused to warranty the roof because the contractor that installed it wasn't certified. I got a hold of these guys and Troy was able to work with the manufacturer and got some of it covered. But I still had to pay them to mostly redo it all. In the long run, learn from me. Ask to see their IL license and verify they'll stand by their work and will be covered. That's just my advice.
Name: John
Location: Kankakee County
Comment: I just had my roof replaced and that windstorm we had blew off shingles. The roof was installed by someone else, and they would NOT warrant the work, so I called Virgina's. Ashton came out and looked at it and said that the other installers only nailed the shingles with 4 nails in each shingle instead of 6; plus, they didn't use ice and water shield or install the flashing properly. I'm pissed because Ashton states it all has to come off and be redone. He showed me pictures and I see what he means. I just wish I would have gone with these guys to begin with.
Name: Celia
Location: Kankakee County
Comment: My furnace wasn't working. I called one of the traditional heating places and they looked at it and said it needed a major repair. I called Troy, I've used them in the past and they replaced it for me instead of spending money on endless repairs as the others wanted. No issues and they were able to set me up with an easy payment plan.
Name: Lorrie
Location: Bourbonnais
Comment: I didn't want a bunch of illegals working on my roof and dealing with issues if someone got hurt. There seems to be a lot of contractors out there that are cheap and have a large labor force what I think are probably illegals. That's just my opinion and I base that on none of them speaking English. Call me racist or whatever you want, but I had several roofing company's look at what I needed, and I asked to see their workers comp policy and license numbers. I told them that my father-in-law hired someone to do his roof and he got sued because one of the workers got hurt and the contractor had NO insurance. Most of these guys never got back to me or said I didn't need it etc. When Steve came out, he said no problem and the owner called me and gave me the information. I even went to my homeowner's policy company, ********** (redacted), and they verified it was legit. Maybe some people would not care, but not me.
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