Name: William
Location: Kankakee County
Comment: I had a couple contractors look at my roof and Troy impressed me the most. Also, the other contractor asked me to pull the roofing permit. I didn't know any better, but I went with these guys because they got back to me and followed up. They were a little more, but when I asked Troy if he wanted me to pull the permit. He said, what a silly question to ask. When I told him the other contractor said I had to pull the permit because it's my house; he said that's because the other contractor was NOT licensed (red flag). He told me licensed and bonded roofers pull the permit, and if anyone ever wants you to pull the permit then they're 'shady' and not licensed or bonded. Thank God I dodged that bullet.
Name: Iris
Location: Kankakee
Comment: I just needed someone to fix an outside light for me, I called and talked to someone, and they sent over a guy, and he fixed it. There was a wire bad and had come loose. When I asked him what I owed he said, 'you owe me nothing'. I said that's not right you'll get fired, for which he relied 'I wish'; I'm the owner. You can pay me next time when you have a real problem. I'm 73 years old and it's nice to know there are still honest and trustworthy people out there. I forget his name, but he said he was ex-military and being honest and helping people was in his nature.
Name: Monica 'Mama Icon'
Location: Kankakee
Comment: If you need someone to just mow, give these guys a call.
Name: James
Location: Kankakee County
Comment: They were ok, nothing special no problems. I just need a roof and they did what they said they would do.
Name: Bob
Location: Bonfiled
Comment: These guys are great. I had several people look at my roof and these guys impressed me the most. I'm so glad I had them do the work. They did an excellent job. Our insurance adjuster said it was the best workmanship he'd seen. I almost went with someone else, when I told my insurance agent it was ******* (redacted), he said good thing I didn't because he's had nothing but problems dealing with them. He also said that ************ (redacted) Insurance has never had problems with Virginia's and they're a preferred vendor.
Name: Sam
Location: Kankakee County
Comment: They did a good job, but they didn't start when they said they would. They were 3 weeks late starting on my roof. When I called Troy, he said it was because of bad weather and they were unable to start. I was just told a start date and was never told they couldn't install the roof if it was snowing and raining. Couldn't they just shovel off the snow? I just thought they'd start when they said they would.
Name: Lard
Location: Kankakee
Comment: Used these guys a few times, never had any problems. They're probably one of the best in the area. They're often busy, so sometimes they have to schedule things, but I've never had any problems. If it's an emergency, they'll get right here like when my water heater stopped working.
Name: Cooper-Chuck
Location: Kankakee County
Comment: I like I was able to replace my roof and make payments! Two thumbs up. Ashton, their expert technician really impressed me with his knowledge and getting it done properly with Steve. Troy was the bomb when it came with dealing with the City Inspectors and Insurance Adjuster. I just sat back in my lawn chair and drank a beer and watched them work. They worked like a fine turned machine and I'm glad they were doing it and not me. My wife wants them to build a deck off the back of the house for us and pour a concert pad this summer.
Name: Joe
Location: Kankakee
Comment: These guys did great. They did what they said they would do, and I was glad I hired them. I called a few other contractors and they just seemed to be about doing a 'cheap and fast' job instead of doing it correctly. Troy, explained to me what was needed and what was wrong, I'm so glad I hired them. No complaints.
Name: Neal
Location: Kankakee County
Comment: We had a lot of hail damage and needed someone to work with our insurance company that was certified and licensed. I hired these guys, and they fixed my roof, and it was all covered on my insurance but the deductible. I got a 35-year warranty and storm grade shingle.
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