Name: Mateo
Location: Kankakee County
Comment: Me no like these guys because they no speak Spanish. Roof fine, they need to speak to customer, English no so good. Hicieron un gran trabajo
Name: Rob
Location: Kankakee
Comment: I didn't use these guys for my roof, they were a few thousand more than another guy. I should have known; you get what you pay for. My insurance company would NOT pay for the work that was done and suggested I call Troy. He has me now on their schedule and will be using their payment plan to get my roof fixed; hopefully they can get me fixed up before I have any more problems. Anyone wanting work done, be careful there's a lot of shady contractors out there taking your money. Don't do like I did, cheap isn't what you want when someone is doing work for you.
Name: Darrel-Lane
Location: Kankakee County
Comment: I had a roof leak and had several guys come out and look at it and they all quoted me replacing it. Ashton and Steve looked at it and said it was repairable. A lot of contractors just want to sell you on a new roof, but these guys patched it and gave me 10yr warranty and it was 75% cheaper than replacing it.
Name: Robin
Location: Kankakee County
Comment: Beware, I have the same house as my sister, and she lives about a 1/4 from me. Both houses were built the same year, same construction company back in 90's. Our roofs were both needing to be replaced. I went with these guys because I didn't like the others. My sister didn't go with Virginia's because she was got a 'proposal' for about $3,000 less from another company. I too had a 'proposal' for the lesser amount; however, I liked these guys better. When it was all done, my sister spent $500 more than me because that company charged for extras they claim weren't in the 'proposal'. In other words, I guess there's lots of company's giving 'lower estimates' and then charging more than what they said like my sister discovered. Troy, from Virginia's, told me he's heard of a lot of guys doing that. He said, cheap isn't always better; I'm happy with what these guys did, and I like the looks of my roof. My sister has also had several shingles blow off to deal with.
Name: John
Location: Kankakee County
Comment: I just had my roof replaced and that windstorm we had blew off shingles. The roof was installed by someone else, and they would NOT warrant the work, so I called Virgina's. Ashton came out and looked at it and said that the other installers only nailed the shingles with 4 nails in each shingle instead of 6; plus, they didn't use ice and water shield or install the flashing properly. I'm pissed because Ashton states it all has to come off and be redone. He showed me pictures and I see what he means. I just wish I would have gone with these guys to begin with.
Name: Lori
Location: Manteno
Comment: I didn't have these guys do my roof, but my father did and said I should ask Troy to come over and look at the workmanship before I paid the other contractor the final payment. Ashton and Troy came over and I know everyone has an opinion, but they pointed out several things that were wrong. They only charged me $75 and it was the best money I spent. The other contractor was pissed and tried to argue with me, but in the end they fixed it. Not sure if they do inspections or it was just a favor because my dad knew Troy, but I'm glad they helped me out. I should have just called Troy to begin with, but he was backed up and I didn't want to wait and I thought I could save some money.
Name: Mary
Location: Kankakee County
Comment: Had them do some river rock and landscape timbers around my rental property. Looks nice, oh and they poured a new sidewalk for me too. I wish they did blacktop work, but Troy told me they do everything but that. It's so hard to find someone, half the people don't speak English nor return phone calls.
Name: Harry
Location: Kankakee County
Comment: I hired ******* (redacted) and after 6 months I noticed mold and water leaking. I called these guys, and they were able to fix the leak. However, they told me the prior contractor did not install things correctly. Now I can't afford to have it fixed because I basically wasted all my money on those other clowns. Troy told me his patch won't last as the whole job wasn't properly done. I guess I'll just wait and see if I can make it by this year and have them redo it next year.
Name: William
Location: Kankakee County
Comment: I had a couple contractors look at my roof and Troy impressed me the most. Also, the other contractor asked me to pull the roofing permit. I didn't know any better, but I went with these guys because they got back to me and followed up. They were a little more, but when I asked Troy if he wanted me to pull the permit. He said, what a silly question to ask. When I told him the other contractor said I had to pull the permit because it's my house; he said that's because the other contractor was NOT licensed (red flag). He told me licensed and bonded roofers pull the permit, and if anyone ever wants you to pull the permit then they're 'shady' and not licensed or bonded. Thank God I dodged that bullet.
Name: Todd
Location: Bradley
Comment: I recently had the pleasure of working with Virginia’s, and I couldn’t be happier with the results. From start to finish, they demonstrated professionalism, expertise, and exceptional service. The team at Virginia’s replaced my roof flawlessly. The attention to detail and craftsmanship were evident in every aspect of the project. They used top-quality materials, ensuring the longevity and durability of my new roof. Reasonably Priced too, they provided a competitive quote that didn’t break the bank. Their pricing was fair and transparent, with no hidden costs or surprises. I appreciated their commitment to affordability without compromising on quality. Unlike other contractors I contacted, them and they were prompt and efficient. They completed the roof replacement in a single day, minimizing any inconvenience for my family. Their dedication to meeting deadlines was commendable.
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