Name: Michelle
Location: Kankakee County
Comment: I recently faced storm damage to my home, specifically with my siding. Thankfully, I reached out to Virginia’s Roofing Expert, and their service exceeded my expectations. In summary, if you’re dealing with storm damage, I highly recommend Virginia’s Roofing Expert. Their professionalism, quality work, and dedication to customer satisfaction set them apart. Thank you, Troy and Tim, for restoring our home and providing peace of mind during a challenging time!
Name: Hazel
Location: Kankakee County
Comment: My furnace went out and it wasn't working so I called around and got ******** (redacted) to come look at it and the repair guy said the main board was bad and it would be $400+ to replace it (plus labor) and it would 3 days before they could get the part. I mentioned it to one of my co-workers and she said to call these guys. She said I know they do construction and thought they had furnace people too and maybe they could fix it. I talked to the owner, and he sent out Troy and Chris and they got it working. The batteries on the thermostat were bad and there was a broken /bad wire. It was less than $5 in parts and a $75 service call. I have no idea why the other guy said the main board had to be replaced, but Troy said that a lot of people just start replacing parts.
Name: Rob
Location: Kankakee
Comment: I didn't use these guys for my roof, they were a few thousand more than another guy. I should have known; you get what you pay for. My insurance company would NOT pay for the work that was done and suggested I call Troy. He has me now on their schedule and will be using their payment plan to get my roof fixed; hopefully they can get me fixed up before I have any more problems. Anyone wanting work done, be careful there's a lot of shady contractors out there taking your money. Don't do like I did, cheap isn't what you want when someone is doing work for you.
Name: Robin
Location: Kankakee County
Comment: Beware, I have the same house as my sister, and she lives about a 1/4 from me. Both houses were built the same year, same construction company back in 90's. Our roofs were both needing to be replaced. I went with these guys because I didn't like the others. My sister didn't go with Virginia's because she was got a 'proposal' for about $3,000 less from another company. I too had a 'proposal' for the lesser amount; however, I liked these guys better. When it was all done, my sister spent $500 more than me because that company charged for extras they claim weren't in the 'proposal'. In other words, I guess there's lots of company's giving 'lower estimates' and then charging more than what they said like my sister discovered. Troy, from Virginia's, told me he's heard of a lot of guys doing that. He said, cheap isn't always better; I'm happy with what these guys did, and I like the looks of my roof. My sister has also had several shingles blow off to deal with.
Name: Joe
Location: Kankakee
Comment: These guys did great. They did what they said they would do, and I was glad I hired them. I called a few other contractors and they just seemed to be about doing a 'cheap and fast' job instead of doing it correctly. Troy, explained to me what was needed and what was wrong, I'm so glad I hired them. No complaints.
Name: Iris
Location: Kankakee
Comment: I just needed someone to fix an outside light for me, I called and talked to someone, and they sent over a guy, and he fixed it. There was a wire bad and had come loose. When I asked him what I owed he said, 'you owe me nothing'. I said that's not right you'll get fired, for which he relied 'I wish'; I'm the owner. You can pay me next time when you have a real problem. I'm 73 years old and it's nice to know there are still honest and trustworthy people out there. I forget his name, but he said he was ex-military and being honest and helping people was in his nature.
Name: Randy M.
Location: Aroma Park
Comment: I had a fire and my insurance company recommended them. Great job, no issues. Thank goodness I used these guys because I was going to use someone else before my agent told me to call these guys. If I would have used who I was going to use, it wouldn't have been insurable because the other contractor wasn't licensed and bonded. Thanks, hope this helps with anyone thinking about getting work done.
Name: Darrel-Lane
Location: Kankakee County
Comment: I had a roof leak and had several guys come out and look at it and they all quoted me replacing it. Ashton and Steve looked at it and said it was repairable. A lot of contractors just want to sell you on a new roof, but these guys patched it and gave me 10yr warranty and it was 75% cheaper than replacing it.
Name: Ben 'Benny'
Location: Kankakee
Comment: If you don't want to get screwed on your roof, then I'd use these guys. My insurance adjuster said it was one of the best if not the best work he's seen. Thanks, guys, for all that you did, and God bless.
Name: Peter
Location: Kankakee County
Comment: Don't hire anyone else, these guys are the bomb! They are locally owned and operated by an ex-Air Force and Army guy. I love supporting Vet's they served our Country and I like that. I like they're locally owned and warrant their work. They're not some flyby night 'Chuck in a truck' company. Professional and just what you want, you will not go wrong.
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